Protect Your Website with Shasta Shield – My Website was hacked
Hacked Websites (also known as Compromised Websites)
From time to time, we have requests from our hosting customers to fix their websites that have been hacked. Hacked websites may include some of the following symptoms:
What Shasta.com will do.
If we discover your website has been hacked we will notify you via phone call or email. We may take the website down until the problem is solved. We offer services to clean the website or you may do it yourself.
How does this happen?
Websites that exhibit the above have been compromised. An outside party has obtained access to the website and put code on the website that affects what happens when visitors view your website. FTP (File Transfer Protocol) access to your website is sometimes discovered by hackers. Sometimes hackers discover your username and password by trial and error. Hackers also discover loopholes in CMS (Content Management System) websites such as WordPress and Joomla and others that allow “backdoor” access to your website where they can compromise your site. For more information about Compromised WordPress Websites click here. For more information about Compromised Joomla websites click here.
What do you do about a Hacked Website?
When you discover your website has been hacked, there are several things that need to be done immediately.
What can Shasta.com do to help you?
Signup for our Shasta Shield Service. This service include:
If you do not want the Shasta Shield Service, We charge $89.95 minimum per incident of a compromised website.
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