Different E-mail programs have different methods to access the account settings. The first step is to identify the program you are using to check your E-mail and work from there. Below is a list of common E-mail Clients with the icon you may use to launch the program. Hopefully this will assist you in identifying your program.
After you know the program you can click on its icon to jump down the page for information on how to access the account settings for that program. If you still need more assistance, you may contact support 24/7 to receive further assistance.
If you know what your’re doing or don’t need guided configuration steps, then the available protocols and ports are referenced HERE.
|Microsoft Outlook 2007|
|Microsoft Outlook 2010|
|Microsoft Outlook 2013 and 2016|
|Windows Live Mail|
Generic Setup Information
If you want what we consider to be the best possible setup for both security and flexibility please use the following:
The following table shows all possible options supported by our mail server. Some of these options are mutually exclusive. This is only provided as a reference for those who know exactly what they want to accomplish, how to accomplish it, and have some reason to not use what is suggested above.
|IMAP Start TLS||143||yes|
|POP 3 Start TLS||110||yes|
|SMTP Start TLS||587||yes|
If you wish to use SSL or TLS the certificate will only be valid for shastaemail.com. So you either need to use shastaemail.com for both inbound and outbound host server settings, or allow a certificate exception for your own domain name.