Billing

How do I get my bill in the mail rather than in my E-mail?

Shasta.com does offer paper billing thru the mail but we do have a $3.00 per month charge for processing. If you would like to receive a postal bill please send an email to billing@shasta.com and inform them of your desire. Also please let them know you are aware of the cost. You will receive an email back informing you the change has been made on your account.

How do I pay my bill?

You can pay your bill by mail, in-person, by phone or online.  Click here to pay online or visit our my account on the home page.

Is there a charge to make a payment over the phone?

There is no charge to make a payment over the phone .  Phone payments can be made during business hours Monday РFriday 9 am to 5 pm.

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